Policy Information

Privacy, Cookies & Website Policy

Effective Date: 4 September 2026

About Harbourline Digital

Harbourline Digital provides technology leadership, cyber security, Microsoft 365, AI adoption, compliance and digital transformation consultancy services to organisations across the United Kingdom and Europe.

We are committed to protecting your privacy, maintaining transparency, and providing a secure and accessible online experience.

If you have any questions regarding this policy, please contact:

Harbourline Digital
Suffolk, United Kingdom
Email: help@harbourlinedigital.com

Privacy Policy

What Information We Collect

When you interact with our website or contact us, we may collect:

Information You Provide

  • Name

  • Organisation name

  • Email address

  • Telephone number

  • Information submitted through contact forms

  • Project requirements and enquiry details

Information Collected Automatically

  • IP address

  • Browser type and version

  • Device information

  • Website usage statistics

  • Page visits and interactions

  • Referral sources

How We Use Your Information

We use personal information to:

  • Respond to enquiries

  • Deliver consultancy services

  • Arrange meetings and consultations

  • Improve our website and services

  • Maintain security and prevent misuse

  • Meet legal and regulatory obligations

We do not sell, rent or trade personal data to third parties.

Legal Basis for Processing

We process personal information under the following lawful bases:

Contract

Where processing is necessary to provide requested services.

Legitimate Interests

To manage our business, respond to enquiries and improve services.

Consent

Where you have explicitly agreed, such as accepting analytics cookies.

Legal Obligation

Where we are required to comply with legal or regulatory requirements.

How Long We Keep Information

We retain personal information only for as long as necessary to:

  • Deliver our services

  • Meet contractual obligations

  • Satisfy legal requirements

  • Resolve disputes

Data that is no longer required is securely deleted.

Data Security

We take security seriously and implement appropriate technical and organisational controls to protect information from:

  • Unauthorised access

  • Loss or destruction

  • Disclosure

  • Alteration

  • Misuse

Our security practices are aligned with recognised industry standards and Microsoft security best practices.

Your Rights

Under UK GDPR, you have the right to:

  • Access your data

  • Correct inaccurate information

  • Request deletion

  • Restrict processing

  • Object to processing

  • Request transfer of your data

  • Withdraw consent where applicable

Requests can be submitted using the contact details above.

Cookie Policy

What Are Cookies?

Cookies are small text files placed on your device to help websites operate effectively and provide information to website owners.

How We Use Cookies

We may use cookies for:

Essential Cookies

Required for website functionality and security.

Analytics Cookies

Used to understand website performance and visitor behaviour.

Preference Cookies

Used to remember user settings and preferences.

Managing Cookies

You can control or remove cookies at any time through your browser settings.

Disabling cookies may affect certain website functionality.

Website Terms of Use

By accessing this website, you agree to the following terms:

Website Content

All content, branding, graphics, documents and materials published on this website remain the intellectual property of Harbourline Digital unless otherwise stated.

You may:

  • View website content

  • Download resources intended for public use

  • Share links to content

You may not:

  • Copy substantial portions of content without permission

  • Reproduce branding or logos

  • Misrepresent our services or expertise

Professional Information

Content provided on this website is for general informational purposes only and should not be considered legal, regulatory, financial or professional advice.

Any reliance on information contained within this website is at your own risk.

External Links

Our website may include links to third-party websites.

We are not responsible for:

  • External content

  • Availability of third-party services

  • Privacy practices of external websites

Limitation of Liability

To the fullest extent permitted by law, Harbourline Digital shall not be liable for any indirect, consequential or incidental losses arising from use of this website.

Accessibility Statement

Harbourline Digital is committed to providing a website that is accessible to all users regardless of ability, technology or circumstance.

We aim to:

  • Use clear and understandable language

  • Maintain consistent navigation

  • Support keyboard navigation

  • Provide suitable colour contrast

  • Improve compatibility with screen readers and assistive technologies

If you encounter any accessibility issues, please contact us and we will endeavour to resolve them promptly.

AI Transparency Statement

As part of our commitment to innovation and responsible technology use, Harbourline Digital may utilise Artificial Intelligence technologies to support service delivery.

This may include:

  • Microsoft Copilot

  • Generative AI platforms

  • Workflow automation tools

  • AI-enhanced analytics and reporting

AI tools are used to support human expertise and decision-making rather than replace professional judgement.

Where AI is used:

  • Human review remains in place

  • Security and confidentiality requirements are maintained

  • Customer data is handled in accordance with applicable privacy laws

  • Outputs may be validated before use in business decisions

Clients are encouraged to discuss any concerns regarding AI usage directly with us.

Data Protection & Security Commitment

Harbourline Digital works with organisations that value strong governance, cyber security and regulatory compliance.

Our approach includes:

  • Security-first design principles

  • Microsoft 365 security controls

  • Multi-factor authentication

  • Secure cloud services

  • Least privilege access principles

  • Incident response procedures

  • Regular review of cyber security risks

We support frameworks including:

  • UK GDPR

  • Data Protection Act 2018

  • Cyber Essentials

  • ISO 27001 principles

  • TISAX-aligned information security practices where applicable

Contact Us

For any questions relating to privacy, accessibility, cookies, AI usage or security:

Harbourline Digital
Suffolk, United Kingdom
Email: help@harbourlinedigital.co.uk

Last reviewed: 4 September 2026